Privacy Policy

Data controller

BrookHub Workspace Ltd is the data controller for personal data collected through workspace-brookhub.click and during analytics engagements. Contact: hello@workspace-brookhub.click · Office 9, 33 Demo Road, Edinburgh ZZ5 5AA · +44 131 000 2180.

Data we collect

Enquiry forms: name, email, optional engagement interest, scope notes, and message content
Email and phone: correspondence you initiate
Engagement files: order extracts and related business records you supply (may include personal data if embedded in account contacts)
Technical logs: IP address, browser type, and pages viewed when analytics cookies are accepted

We do not ask for payment card numbers through this website.

Purposes and lawful bases

Responding to enquiries — legitimate interests / steps prior to contract
Delivering contracted analytics work — performance of a contract
Improving the website with aggregate visit statistics — consent where required for non-essential cookies
Meeting legal accounting and tax duties — legal obligation

Retention

Enquiry messages are kept for up to 24 months after the last correspondence unless a contract follows. Engagement working files are retained for 36 months after project close unless you request earlier deletion or a longer archive is agreed. Accounting records follow statutory periods in Great Britain.

We use hosting and email providers who process data on our instructions. We do not sell personal data. If a subcontractor (for example a freelance warehouse observer) needs limited access, they are bound by written confidentiality.

International transfers

Primary hosting and processing are intended within the United Kingdom / EEA. If a tool transfers data elsewhere, we rely on appropriate safeguards such as UK International Data Transfer Agreements or adequacy regulations.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability (where applicable), and objection to processing based on legitimate interests. You may withdraw cookie consent at any time via browser controls and by clearing the stored consent key. You may complain to the Information Commissioner’s Office (ICO).

Children

This site is aimed at business users. We do not knowingly collect data from children.